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State comparison · 2025

Customer Service Representatives salary: Delaware vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Delaware, $48,190. After cost-of-living, the gap is 4% — not 1.9%.

Nominal pay gap
-1.9%
Delaware vs Massachusetts
COL-adjusted gap
+4%
After BEA Regional Price Parities

Delaware

Customer Service Representatives

Median
$48,190
p25
$39,310
p75
$59,910
p10
$36,080
p90
$75,970
COL index (BEA RPP)100 = US average
99.8
See full breakdown for Delaware

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.