State comparison · 2025
Customer Service Representatives salary: Kentucky vs Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120. In Kentucky, $38,700. After cost-of-living, the gap is 7.6% — not 21.2%.
Nominal pay gap
-21.2%
Kentucky vs Massachusetts
COL-adjusted gap
-7.6%
After BEA Regional Price Parities
Kentucky
Customer Service Representatives
- Median
- $38,700
- p25
- $35,290
- p75
- $47,800
- p10
- $29,440
- p90
- $59,810
- COL index (BEA RPP)100 = US average
- 90.2
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.