State comparison · 2025
Customer Service Representatives salary: Alabama vs Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120. In Alabama, $38,400. After cost-of-living, the gap is 6.9% — not 21.8%.
Nominal pay gap
-21.8%
Alabama vs Massachusetts
COL-adjusted gap
-6.9%
After BEA Regional Price Parities
Alabama
Customer Service Representatives
- Median
- $38,400
- p25
- $34,370
- p75
- $46,500
- p10
- $29,920
- p90
- $55,670
- COL index (BEA RPP)100 = US average
- 88.8
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.