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State comparison · 2025

Customer Service Representatives salary: Arizona vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Arizona, $45,690. After cost-of-living, the gap is 2.3% — not 7%.

Nominal pay gap
-7%
Arizona vs Massachusetts
COL-adjusted gap
-2.3%
After BEA Regional Price Parities

Arizona

Customer Service Representatives

Median
$45,690
p25
$37,880
p75
$51,610
p10
$35,140
p90
$62,970
COL index (BEA RPP)100 = US average
100.7
See full breakdown for Arizona

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.