State comparison · 2025
Customer Service Representatives salary: California vs Massachusetts
Customer Service Representatives in California earn a median of $49,560. In Massachusetts, $49,120. After cost-of-living, the gap is 3.6% — not 0.9%.
Nominal pay gap
+0.9%
California vs Massachusetts
COL-adjusted gap
-3.6%
After BEA Regional Price Parities
California
Customer Service Representatives
- Median
- $49,560
- p25
- $44,200
- p75
- $61,510
- p10
- $38,110
- p90
- $75,700
- COL index (BEA RPP)100 = US average
- 110.7
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.