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State comparison · 2025

Customer Service Representatives salary: Connecticut vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Connecticut, $48,090. After cost-of-living, the gap is 0% — not 2.1%.

Nominal pay gap
-2.1%
Connecticut vs Massachusetts
COL-adjusted gap
0%
After BEA Regional Price Parities

Connecticut

Customer Service Representatives

Median
$48,090
p25
$40,460
p75
$60,010
p10
$37,290
p90
$73,650
COL index (BEA RPP)100 = US average
103.6
See full breakdown for Connecticut

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.