State comparison · 2025
Customer Service Representatives salary: Florida vs Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120. In Florida, $40,440. After cost-of-living, the gap is 15.8% — not 17.7%.
Nominal pay gap
-17.7%
Florida vs Massachusetts
COL-adjusted gap
-15.8%
After BEA Regional Price Parities
Florida
Customer Service Representatives
- Median
- $40,440
- p25
- $36,400
- p75
- $47,860
- p10
- $31,620
- p90
- $59,770
- COL index (BEA RPP)100 = US average
- 103.4
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.