RateOrchard
State comparison · 2025

Customer Service Representatives salary: Idaho vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Idaho, $43,200. After cost-of-living, the gap is 2.6% — not 12.1%.

Nominal pay gap
-12.1%
Idaho vs Massachusetts
COL-adjusted gap
-2.6%
After BEA Regional Price Parities

Idaho

Customer Service Representatives

Median
$43,200
p25
$36,110
p75
$49,340
p10
$29,990
p90
$62,190
COL index (BEA RPP)100 = US average
95.5
See full breakdown for Idaho

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.