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State comparison · 2025

Customer Service Representatives salary: Indiana vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Indiana, $43,140. After cost-of-living, the gap is 0.4% — not 12.2%.

Nominal pay gap
-12.2%
Indiana vs Massachusetts
COL-adjusted gap
-0.4%
After BEA Regional Price Parities

Indiana

Customer Service Representatives

Median
$43,140
p25
$36,090
p75
$50,320
p10
$31,060
p90
$62,620
COL index (BEA RPP)100 = US average
93.3
See full breakdown for Indiana

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.