State comparison · 2025
Customer Service Representatives salary: Iowa vs Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120. In Iowa, $46,090. After cost-of-living, the gap is 13.1% — not 6.2%.
Nominal pay gap
-6.2%
Iowa vs Massachusetts
COL-adjusted gap
+13.1%
After BEA Regional Price Parities
Iowa
Customer Service Representatives
- Median
- $46,090
- p25
- $37,880
- p75
- $54,880
- p10
- $32,450
- p90
- $64,540
- COL index (BEA RPP)100 = US average
- 87.8
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.