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State comparison · 2025

Customer Service Representatives salary: Kansas vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Kansas, $40,320. After cost-of-living, the gap is 3.6% — not 17.9%.

Nominal pay gap
-17.9%
Kansas vs Massachusetts
COL-adjusted gap
-3.6%
After BEA Regional Price Parities

Kansas

Customer Service Representatives

Median
$40,320
p25
$34,860
p75
$48,410
p10
$29,730
p90
$59,870
COL index (BEA RPP)100 = US average
90.1
See full breakdown for Kansas

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.