State comparison · 2025
Customer Service Representatives salary: Maryland vs Massachusetts
Customer Service Representatives in Massachusetts earn a median of $49,120. In Maryland, $42,830. After cost-of-living, the gap is 12.1% — not 12.8%.
Nominal pay gap
-12.8%
Maryland vs Massachusetts
COL-adjusted gap
-12.1%
After BEA Regional Price Parities
Maryland
Customer Service Representatives
- Median
- $42,830
- p25
- $36,430
- p75
- $50,490
- p10
- $32,600
- p90
- $64,000
- COL index (BEA RPP)100 = US average
- 105.0
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.