State comparison · 2025
Customer Service Representatives salary: Massachusetts vs Michigan
Customer Service Representatives in Massachusetts earn a median of $49,120. In Michigan, $43,950. After cost-of-living, the gap is 1.6% — not 11.8%.
Nominal pay gap
+11.8%
Massachusetts vs Michigan
COL-adjusted gap
+1.6%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
Michigan
Customer Service Representatives
- Median
- $43,950
- p25
- $36,150
- p75
- $50,060
- p10
- $30,670
- p90
- $63,830
- COL index (BEA RPP)100 = US average
- 96.2
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.