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State comparison · 2025

Customer Service Representatives salary: Massachusetts vs Mississippi

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Mississippi, $36,380. After cost-of-living, the gap is 11% — not 35%.

Nominal pay gap
+35%
Massachusetts vs Mississippi
COL-adjusted gap
+11%
After BEA Regional Price Parities

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

Mississippi

Customer Service Representatives

Median
$36,380
p25
$31,520
p75
$44,510
p10
$28,970
p90
$49,540
COL index (BEA RPP)100 = US average
87.0
See full breakdown for Mississippi

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.