State comparison · 2025
Customer Service Representatives salary: Massachusetts vs New Jersey
Customer Service Representatives in Massachusetts earn a median of $49,120. In New Jersey, $47,740. After cost-of-living, the gap is 5.8% — not 2.9%.
Nominal pay gap
+2.9%
Massachusetts vs New Jersey
COL-adjusted gap
+5.8%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
New Jersey
Customer Service Representatives
- Median
- $47,740
- p25
- $39,410
- p75
- $59,070
- p10
- $35,520
- p90
- $72,040
- COL index (BEA RPP)100 = US average
- 108.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.