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State comparison · 2025

Customer Service Representatives salary: Massachusetts vs New Mexico

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In New Mexico, $39,030. After cost-of-living, the gap is 9.7% — not 25.9%.

Nominal pay gap
+25.9%
Massachusetts vs New Mexico
COL-adjusted gap
+9.7%
After BEA Regional Price Parities

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

New Mexico

Customer Service Representatives

Median
$39,030
p25
$35,890
p75
$47,070
p10
$31,060
p90
$56,480
COL index (BEA RPP)100 = US average
92.2
See full breakdown for New Mexico

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.