State comparison · 2025
Customer Service Representatives salary: Massachusetts vs New York
Customer Service Representatives in Massachusetts earn a median of $49,120. In New York, $48,000. After cost-of-living, the gap is 4.4% — not 2.3%.
Nominal pay gap
+2.3%
Massachusetts vs New York
COL-adjusted gap
+4.4%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
New York
Customer Service Representatives
- Median
- $48,000
- p25
- $40,360
- p75
- $60,280
- p10
- $36,270
- p90
- $76,280
- COL index (BEA RPP)100 = US average
- 107.9
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.