State comparison · 2025
Customer Service Representatives salary: Massachusetts vs Ohio
Customer Service Representatives in Massachusetts earn a median of $49,120. In Ohio, $45,610. After cost-of-living, the gap is 5.5% — not 7.7%.
Nominal pay gap
+7.7%
Massachusetts vs Ohio
COL-adjusted gap
-5.5%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
Ohio
Customer Service Representatives
- Median
- $45,610
- p25
- $37,440
- p75
- $52,510
- p10
- $31,340
- p90
- $63,210
- COL index (BEA RPP)100 = US average
- 92.8
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.