State comparison · 2025
Customer Service Representatives salary: Massachusetts vs Pennsylvania
Customer Service Representatives in Massachusetts earn a median of $49,120. In Pennsylvania, $44,630. After cost-of-living, the gap is 1.5% — not 10.1%.
Nominal pay gap
+10.1%
Massachusetts vs Pennsylvania
COL-adjusted gap
+1.5%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
Pennsylvania
Customer Service Representatives
- Median
- $44,630
- p25
- $36,760
- p75
- $51,750
- p10
- $31,430
- p90
- $63,370
- COL index (BEA RPP)100 = US average
- 97.6
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.