State comparison · 2025
Customer Service Representatives salary: Massachusetts vs Texas
Customer Service Representatives in Massachusetts earn a median of $49,120. In Texas, $40,420. After cost-of-living, the gap is 11.5% — not 21.5%.
Nominal pay gap
+21.5%
Massachusetts vs Texas
COL-adjusted gap
+11.5%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
Texas
Customer Service Representatives
- Median
- $40,420
- p25
- $35,420
- p75
- $48,300
- p10
- $29,320
- p90
- $59,590
- COL index (BEA RPP)100 = US average
- 97.1
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.