State comparison · 2025
Customer Service Representatives salary: Massachusetts vs Utah
Customer Service Representatives in Massachusetts earn a median of $49,120. In Utah, $43,140. After cost-of-living, the gap is 6.4% — not 13.9%.
Nominal pay gap
+13.9%
Massachusetts vs Utah
COL-adjusted gap
+6.4%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
Utah
Customer Service Representatives
- Median
- $43,140
- p25
- $37,120
- p75
- $49,370
- p10
- $32,940
- p90
- $59,550
- COL index (BEA RPP)100 = US average
- 98.9
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.