State comparison · 2025
Customer Service Representatives salary: Massachusetts vs Washington
Customer Service Representatives in Washington earn a median of $50,330. In Massachusetts, $49,120. After cost-of-living, the gap is 1.3% — not 2.4%.
Nominal pay gap
-2.4%
Massachusetts vs Washington
COL-adjusted gap
-1.3%
After BEA Regional Price Parities
Massachusetts
Customer Service Representatives
- Median
- $49,120
- p25
- $41,500
- p75
- $61,090
- p10
- $35,440
- p90
- $74,880
- COL index (BEA RPP)100 = US average
- 105.8
Washington
Customer Service Representatives
- Median
- $50,330
- p25
- $44,780
- p75
- $61,330
- p10
- $39,290
- p90
- $73,610
- COL index (BEA RPP)100 = US average
- 107.0
BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.