Claims Adjusters, Examiners, and Investigators salary in Baltimore, Maryland

Salary distribution

Where Baltimore claims adjusters, examiners, and investigators fall on the wage curve.

Typical entry

• Education

  High school diploma

• Experience

  None

• On-the-job training

  Long-term on-the-job training

Top skills (O*NET)

• Customer and Personal Service

  Knowledge

  4.7 / 5

• English Language

  Knowledge

  4.4 / 5

• Written Comprehension

  Ability

  4.4 / 5

• Oral Expression

  Ability

  4.1 / 5

• Oral Comprehension

  Ability

  4.1 / 5

• Reading Comprehension

  Basic skill

  4.1 / 5

• Critical Thinking

  Cross-functional

  4.0 / 5

• Active Listening

  Basic skill

  4.0 / 5

Common tasks (O*NET)

1. 01

   Examine claims forms and other records to determine insurance coverage.

2. 02

   Analyze information gathered by investigation and report findings and recommendations.

3. 03

   Pay and process claims within designated authority level.

4. 04

   Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.

5. 05

   Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

6. 06

   Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

7. 07

   Investigate and assess damage to property and create or review property damage estimates.

8. 08

   Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.