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State comparison · 2025

Customer Service Representatives salary: Hawaii vs Massachusetts

Occupation

Customer Service Representatives in Massachusetts earn a median of $49,120. In Hawaii, $45,650. After cost-of-living, the gap is 10.6% — not 7.1%.

Nominal pay gap
-7.1%
Hawaii vs Massachusetts
COL-adjusted gap
-10.6%
After BEA Regional Price Parities

Hawaii

Customer Service Representatives

Median
$45,650
p25
$38,120
p75
$51,620
p10
$33,860
p90
$64,130
COL index (BEA RPP)100 = US average
110.0
See full breakdown for Hawaii

Massachusetts

Customer Service Representatives

Median
$49,120
p25
$41,500
p75
$61,090
p10
$35,440
p90
$74,880
COL index (BEA RPP)100 = US average
105.8
See full breakdown for Massachusetts

BLS Occupational Employment and Wage Statistics, May 2025. Cost-of-living adjustment from BEA Regional Price Parities (overall index). Hiring velocity from DOL OFLC public disclosure data, recent 180 days vs prior. See methodology.