Salary distribution
Where Hawaii customer service representatives fall on the wage curve.
Shaded band = interquartile range (where most full-time workers fall)
The middle 50% of workers earn between $36,230 and $49,600, with a median of $40,630.
Customer Service Representatives pay by experience level in Hawaii
Each band reflects DOL Wage Levels I-IV mapped onto a four-step ladder. Click a level to see the disclosed-wage range for that segment.
Wage trend
Median annual wage in Hawaii over the past 2 BLS OES releases. Real values are CPI-adjusted to 2024 dollars.
Typical entry
Education
High school diploma
Experience
None
On-the-job training
Short-term on-the-job training
Top skills (O*NET)
- 4.7 / 5
Customer and Personal Service
Knowledge
- 4.1 / 5
Oral Expression
Ability
- 4.1 / 5
Oral Comprehension
Ability
- 4.0 / 5
Speech Clarity
Ability
- 4.0 / 5
Service Orientation
Technical
- 4.0 / 5
Speech Recognition
Ability
- 4.0 / 5
Active Listening
Basic skill
- 3.9 / 5
English Language
Knowledge
Common tasks (O*NET)
- 01
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- 02
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- 03
Check to ensure that appropriate changes were made to resolve customers' problems.
- 04
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- 05
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- 06
Determine charges for services requested, collect deposits or payments, or arrange for billing.
- 07
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- 08
Refer unresolved customer grievances to designated departments for further investigation.
10-year outlook
Growth 2024 → 2034
-5.5%
Projected annual openings
—
BLS outlook
Declining
Source: BLS Employment Projections, 2024–2034 cycle.
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Frequently asked questions
- What is the median salary for Customer Service Representatives in Hawaii?
- According to BLS Occupational Employment Statistics, the median annual wage for Customer Service Representatives in Hawaii is $40,630.
- How does Hawaii compare to the national median for Customer Service Representatives?
- The Hawaii median is -3.8% versus the BLS national figure of $42,235.
- What is the salary range for Customer Service Representatives in Hawaii?
- BLS reports the 10th-percentile annual wage at $31,000 and the 90th-percentile at $62,760, which captures most full-time workers in the role.
- Is Customer Service Representatives a growing field?
- BLS Employment Projections show employment declining by -5.5% over the projection cycle. See the 10-year outlook section above for details.
- What education is required for Customer Service Representatives?
- BLS lists the typical entry-level education as High school diploma. Many employers also weigh prior experience and credentials.
Information on this page is for general educational purposes only. It is not career, financial, or tax advice. Wage data reflects BLS estimates for the reference year shown and may not match individual offers, employer-specific ranges, or current market conditions. Confirm with a licensed professional before making career or compensation decisions.