What is the median salary for Computer User Support Specialists in Washington, D.C., District of Columbia?

According to BLS Occupational Employment and Wage Statistics, the median annual wage for Computer User Support Specialists in the Washington, D.C. metropolitan area is $77,860.

Does Washington, D.C. pay more than the District of Columbia state average for Computer User Support Specialists?

The Washington, D.C. metro median is -3.8% versus the District of Columbia state median of $80,950.

How does Washington, D.C. compare to the national median for Computer User Support Specialists?

The Washington, D.C. metro median is +22.7% versus the BLS national figure of $63,464.

What is the salary range for Computer User Support Specialists in Washington, D.C.?

BLS reports the 10th-percentile annual wage at $50,390 and the 90th-percentile at $120,190 for the Washington, D.C. metro area.

What education is required for Computer User Support Specialists?

BLS lists the typical entry-level education as Some college, no degree. Many employers also weigh prior experience and credentials.

Computer User Support Specialists Salary in Washington, D.C., District of Columbia: $78k Median ($50k–$120k Range)

Median annual$77,860

Mean annual$80,790

Range (10th to 90th)$50,390 to $120,190

Washington, D.C., District of Columbia employment18,510

State vs national+22.7% vs national

Salary distribution

Where Washington, D.C. computer user support specialists fall on the wage curve.

Annual wage distribution

Shaded band = interquartile range (where most full-time workers fall)

The middle 50% of workers earn between $61,470 and $97,070, with a median of $77,860.

Typical entry

Education
Some college, no degree
Experience
None
On-the-job training
None

Top skills (O*NET)

Computers and Electronics
Knowledge
4.9 / 5
Customer and Personal Service
Knowledge
4.1 / 5
Oral Comprehension
Ability
4.0 / 5
Speaking
Basic skill
4.0 / 5
Active Listening
Basic skill
4.0 / 5
Reading Comprehension
Basic skill
4.0 / 5
Written Comprehension
Ability
4.0 / 5
Oral Expression
Ability
4.0 / 5

Common tasks (O*NET)

01
Oversee the daily performance of computer systems.
02
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
03
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
04
Answer user inquiries regarding computer software or hardware operation to resolve problems.
05
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
06
Confer with staff, users, and management to establish requirements for new systems or modifications.
07
Enter commands and observe system functioning to verify correct operations and detect errors.
08
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

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Frequently asked questions

What is the median salary for Computer User Support Specialists in Washington, D.C., District of Columbia?: According to BLS Occupational Employment and Wage Statistics, the median annual wage for Computer User Support Specialists in the Washington, D.C. metropolitan area is $77,860.
Does Washington, D.C. pay more than the District of Columbia state average for Computer User Support Specialists?: The Washington, D.C. metro median is -3.8% versus the District of Columbia state median of $80,950.
How does Washington, D.C. compare to the national median for Computer User Support Specialists?: The Washington, D.C. metro median is +22.7% versus the BLS national figure of $63,464.
What is the salary range for Computer User Support Specialists in Washington, D.C.?: BLS reports the 10th-percentile annual wage at $50,390 and the 90th-percentile at $120,190 for the Washington, D.C. metro area.
What education is required for Computer User Support Specialists?: BLS lists the typical entry-level education as Some college, no degree. Many employers also weigh prior experience and credentials.

Disclaimer

Information on this page is for general educational purposes only. It is not career, financial, or tax advice. BLS metro estimates reflect the Washington, D.C. CBSA boundary for the reference year shown and may not match individual offers, employer-specific ranges, or current market conditions. Confirm with a licensed professional before making career or compensation decisions.