Salary distribution
Where Philadelphia computer user support specialists fall on the wage curve.
Shaded band = interquartile range (where most full-time workers fall)
The middle 50% of workers earn between $48,950 and $78,030, with a median of $61,540.
Typical entry
Education
Some college, no degree
Experience
None
On-the-job training
None
Top skills (O*NET)
- 4.9 / 5
Computers and Electronics
Knowledge
- 4.1 / 5
Customer and Personal Service
Knowledge
- 4.0 / 5
Oral Comprehension
Ability
- 4.0 / 5
Speaking
Basic skill
- 4.0 / 5
Active Listening
Basic skill
- 4.0 / 5
Reading Comprehension
Basic skill
- 4.0 / 5
Written Comprehension
Ability
- 4.0 / 5
Oral Expression
Ability
Common tasks (O*NET)
- 01
Oversee the daily performance of computer systems.
- 02
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- 03
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- 04
Answer user inquiries regarding computer software or hardware operation to resolve problems.
- 05
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- 06
Confer with staff, users, and management to establish requirements for new systems or modifications.
- 07
Enter commands and observe system functioning to verify correct operations and detect errors.
- 08
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Sponsored
Build the skills employers list for Computer User Support Specialists
Online courses from licensed providers. We may earn a commission when you enroll. The commission does not influence our rankings or wage data.
Explore coursesOther metros in Pennsylvania
How the Philadelphia metro compares to other major Pennsylvania metro areas for computer user support specialists.
- Pittsburgh$58,370
Frequently asked questions
- What is the median salary for Computer User Support Specialists in Philadelphia, Pennsylvania?
- According to BLS Occupational Employment and Wage Statistics, the median annual wage for Computer User Support Specialists in the Philadelphia metropolitan area is $61,540.
- Does Philadelphia pay more than the Pennsylvania state average for Computer User Support Specialists?
- The Philadelphia metro median is +5.9% versus the Pennsylvania state median of $58,130.
- How does Philadelphia compare to the national median for Computer User Support Specialists?
- The Philadelphia metro median is +1.1% versus the BLS national figure of $60,842.
- What is the salary range for Computer User Support Specialists in Philadelphia?
- BLS reports the 10th-percentile annual wage at $39,640 and the 90th-percentile at $95,700 for the Philadelphia metro area.
- What education is required for Computer User Support Specialists?
- BLS lists the typical entry-level education as Some college, no degree. Many employers also weigh prior experience and credentials.
Information on this page is for general educational purposes only. It is not career, financial, or tax advice. BLS metro estimates reflect the Philadelphia CBSA boundary for the reference year shown and may not match individual offers, employer-specific ranges, or current market conditions. Confirm with a licensed professional before making career or compensation decisions.