What is the median salary for Computer User Support Specialists in Richmond, Virginia?

According to BLS Occupational Employment and Wage Statistics, the median annual wage for Computer User Support Specialists in the Richmond metropolitan area is $58,570.

Does Richmond pay more than the Virginia state average for Computer User Support Specialists?

The Richmond metro median is -7.6% versus the Virginia state median of $63,420.

How does Richmond compare to the national median for Computer User Support Specialists?

The Richmond metro median is -3.7% versus the BLS national figure of $60,842.

What is the salary range for Computer User Support Specialists in Richmond?

BLS reports the 10th-percentile annual wage at $37,640 and the 90th-percentile at $92,140 for the Richmond metro area.

What education is required for Computer User Support Specialists?

BLS lists the typical entry-level education as Some college, no degree. Many employers also weigh prior experience and credentials.

Computer User Support Specialists Salary in Richmond, Virginia

Median annual$58,570

Mean annual$61,650

Range (10th to 90th)$37,640 to $92,140

Richmond, Virginia employment2,520

State vs national-3.7% vs national

Salary distribution

Where Richmond computer user support specialists fall on the wage curve.

Annual wage distribution

Shaded band = interquartile range (where most full-time workers fall)

The middle 50% of workers earn between $47,010 and $73,440, with a median of $58,570.

Typical entry

Education
Some college, no degree
Experience
None
On-the-job training
None

Top skills (O*NET)

Computers and Electronics
Knowledge
4.9 / 5
Customer and Personal Service
Knowledge
4.1 / 5
Oral Comprehension
Ability
4.0 / 5
Speaking
Basic skill
4.0 / 5
Active Listening
Basic skill
4.0 / 5
Reading Comprehension
Basic skill
4.0 / 5
Written Comprehension
Ability
4.0 / 5
Oral Expression
Ability
4.0 / 5

Common tasks (O*NET)

01
Oversee the daily performance of computer systems.
02
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
03
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
04
Answer user inquiries regarding computer software or hardware operation to resolve problems.
05
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
06
Confer with staff, users, and management to establish requirements for new systems or modifications.
07
Enter commands and observe system functioning to verify correct operations and detect errors.
08
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

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Other metros in Virginia

How the Richmond metro compares to other major Virginia metro areas for computer user support specialists.

Virginia Beach$57,860

Frequently asked questions

What is the median salary for Computer User Support Specialists in Richmond, Virginia?: According to BLS Occupational Employment and Wage Statistics, the median annual wage for Computer User Support Specialists in the Richmond metropolitan area is $58,570.
Does Richmond pay more than the Virginia state average for Computer User Support Specialists?: The Richmond metro median is -7.6% versus the Virginia state median of $63,420.
How does Richmond compare to the national median for Computer User Support Specialists?: The Richmond metro median is -3.7% versus the BLS national figure of $60,842.
What is the salary range for Computer User Support Specialists in Richmond?: BLS reports the 10th-percentile annual wage at $37,640 and the 90th-percentile at $92,140 for the Richmond metro area.
What education is required for Computer User Support Specialists?: BLS lists the typical entry-level education as Some college, no degree. Many employers also weigh prior experience and credentials.

Disclaimer

Information on this page is for general educational purposes only. It is not career, financial, or tax advice. BLS metro estimates reflect the Richmond CBSA boundary for the reference year shown and may not match individual offers, employer-specific ranges, or current market conditions. Confirm with a licensed professional before making career or compensation decisions.