Salary distribution
Where Virginia computer user support specialists fall on the wage curve.
Shaded band = interquartile range (where most full-time workers fall)
The middle 50% of workers earn between $48,940 and $82,580, with a median of $63,420.
Computer User Support Specialists in Virginia: actual employer-disclosed pay
Public records from 12 certified H-1B Labor Condition Applications filed with the U.S. Department of Labor. Median offered wage: $86,880. Every figure below is an actual offered salary an employer attested to under federal law.
By DOL wage level
DOL classifies every offer into one of four wage levels based on the role's experience and skill requirements.
| Level | Filings | Median offer |
|---|---|---|
| Level I — entry | 1 | $86,880 |
| Level II — qualified | 5 | $70,000 |
| Level III — experienced | 2 | $129,574 |
| Level IV — fully competent | 1 | $120,000 |
Top employers filing for this role
Companies with the most certified filings for Computer User Support Specialists in Virginia. Median offer is across all of that employer's filings.
| Employer | Most-filed title | Filings | Median |
|---|---|---|---|
| Amazon Web Services, Inc. | Support Engineer I-External | 3 | $86,880 |
| Virginia Department of Transportation | INFORMATION TECHNOLOGY SPECIALIST III | 3 | $129,574 |
| BIZFLOW CORP. | Computer User Support Specialist Level 2 | 2 | $70,000 |
| MicroStrategy, Inc. | IT Support Engineer | 2 | $72,500 |
| Iconsoft Inc. | SAP Consultant | 1 | $120,000 |
| HCL AMERICA INC | User Support Specialists - II | 1 | $83,700 |
Recent sample filings
A snapshot of recent certified offers. Each line is a real, public, verifiable record.
- Support Engineer I-External at Amazon Web Services, Inc.$86,880HerndonDecided Dec 4, 2025I-200-25330-439557
- INFORMATION TECHNOLOGY SPECIALIST III at Virginia Department of Transportation$129,574MechanicsvilleDecided Nov 18, 2025I-200-25314-392555
- SAP Consultant at Iconsoft Inc.$120,000HerndonWage Level IVDecided Sep 10, 2025I-200-25246-284164
- Computer User Support Specialist Level 2 at BIZFLOW CORP.$70,000Falls ChurchWage Level IIDecided Jun 4, 2025I-200-25148-026679
- IT Support Engineer at MicroStrategy, Inc.$75,000Tysons CornerWage Level IIDecided May 30, 2025I-200-25142-007551
- IT Support Engineer at MicroStrategy, Inc.$70,000Tysons CornerWage Level IIDecided May 23, 2025I-200-25136-985431
- Front End Developer at BIZFLOW CORP.$70,000Falls ChurchWage Level IIDecided May 21, 2025I-200-25135-977987
- INFORMATION TECHNOLOGY SPECIALIST III at Virginia Department of Transportation$129,574RichmondWage Level IIIDecided Mar 18, 2025I-200-25070-764767
Source: U.S. Department of Labor, Office of Foreign Labor Certification. Disclosed wages reflect what employers attested to pay; actual paid wages may differ. Only certified filings are shown — denied and withdrawn cases are excluded.
Computer User Support Specialists pay by experience level in Virginia
Each band reflects DOL Wage Levels I-IV mapped onto a four-step ladder. Click a level to see the disclosed-wage range for that segment.
Computer User Support Specialists specialties in Virginia
Real specialty titles employers file for, clustered from 6 certified offers. The most common variant is Support Engineer I-External at a median of $86,880.
| Specialty | Top employer | Filings | Median offer |
|---|---|---|---|
| Support Engineer I-External | Amazon Web Services, Inc. | 3 | $86,880 |
| INFORMATION TECHNOLOGY SPECIALIST | Virginia Department of Transportation | 3 | $129,574 |
Specialties with 10 or more filings link to a dedicated breakdown.
Computer User Support Specialists in Virginia, by industry
Median offered wage across 12 certified filings, grouped by NAICS industry sector. Technology and software leads with a median of $83,700.
| Industry | Largest employer | Filings | Median offer |
|---|---|---|---|
| Technology and software | Amazon Web Services, Inc. | 9 | $83,700 |
| Government and public sector | Virginia Department of Transportation | 3 | $129,574 |
Sectors with at least 25 filings link to a dedicated page with full distribution and sample employer breakdown.
Wage trend
Median annual wage in Virginia over the past 2 BLS OES releases. Real values are CPI-adjusted to 2024 dollars.
Typical entry
Education
Some college, no degree
Experience
None
On-the-job training
None
Top skills (O*NET)
- 4.9 / 5
Computers and Electronics
Knowledge
- 4.1 / 5
Customer and Personal Service
Knowledge
- 4.0 / 5
Oral Comprehension
Ability
- 4.0 / 5
Speaking
Basic skill
- 4.0 / 5
Active Listening
Basic skill
- 4.0 / 5
Reading Comprehension
Basic skill
- 4.0 / 5
Written Comprehension
Ability
- 4.0 / 5
Oral Expression
Ability
Common tasks (O*NET)
- 01
Oversee the daily performance of computer systems.
- 02
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- 03
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- 04
Answer user inquiries regarding computer software or hardware operation to resolve problems.
- 05
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- 06
Confer with staff, users, and management to establish requirements for new systems or modifications.
- 07
Enter commands and observe system functioning to verify correct operations and detect errors.
- 08
Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
10-year outlook
Growth 2024 → 2034
-3.7%
Projected annual openings
—
BLS outlook
Declining
Source: BLS Employment Projections, 2024–2034 cycle.
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Metro-level salary data for computer user support specialists in major Virginia metropolitan areas.
- Richmond$58,570
- Virginia Beach$57,860
Compare Computer User Support Specialists pay across nearby states
Frequently asked questions
- What is the median salary for Computer User Support Specialists in Virginia?
- According to BLS Occupational Employment Statistics, the median annual wage for Computer User Support Specialists in Virginia is $63,420.
- How does Virginia compare to the national median for Computer User Support Specialists?
- The Virginia median is +4.2% versus the BLS national figure of $60,842.
- What is the salary range for Computer User Support Specialists in Virginia?
- BLS reports the 10th-percentile annual wage at $39,900 and the 90th-percentile at $114,580, which captures most full-time workers in the role.
- Is Computer User Support Specialists a growing field?
- BLS Employment Projections show employment declining by -3.7% over the projection cycle. See the 10-year outlook section above for details.
- What education is required for Computer User Support Specialists?
- BLS lists the typical entry-level education as Some college, no degree. Many employers also weigh prior experience and credentials.
Information on this page is for general educational purposes only. It is not career, financial, or tax advice. Wage data reflects BLS estimates for the reference year shown and may not match individual offers, employer-specific ranges, or current market conditions. Confirm with a licensed professional before making career or compensation decisions.