Salary distribution
Where Cleveland first-line supervisors of office and administrative support workers fall on the wage curve.
Shaded band = interquartile range (where most full-time workers fall)
The middle 50% of workers earn between $50,930 and $79,290, with a median of $64,550.
Typical entry
Education
High school diploma
Experience
Less than 5 years
On-the-job training
None
Top skills (O*NET)
- 4.5 / 5
Administration and Management
Knowledge
- 4.2 / 5
Customer and Personal Service
Knowledge
- 4.1 / 5
Oral Comprehension
Ability
- 4.0 / 5
Coordination
Technical
- 4.0 / 5
Speaking
Basic skill
- 4.0 / 5
Social Perceptiveness
Technical
- 4.0 / 5
Active Listening
Basic skill
- 4.0 / 5
Reading Comprehension
Basic skill
Common tasks (O*NET)
- 01
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- 02
Resolve customer complaints or answer customers' questions regarding policies and procedures.
- 03
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- 04
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- 05
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- 06
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- 07
Recruit, interview, and select employees.
- 08
Interpret and communicate work procedures and company policies to staff.
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Explore coursesOther metros in Ohio
How the Cleveland metro compares to other major Ohio metro areas for first-line supervisors of office and administrative support workers.
- Columbus$64,970
- Cincinnati$63,490
Frequently asked questions
- What is the median salary for First-Line Supervisors of Office and Administrative Support Workers in Cleveland, Ohio?
- According to BLS Occupational Employment and Wage Statistics, the median annual wage for First-Line Supervisors of Office and Administrative Support Workers in the Cleveland metropolitan area is $64,550.
- Does Cleveland pay more than the Ohio state average for First-Line Supervisors of Office and Administrative Support Workers?
- The Cleveland metro median is +2.8% versus the Ohio state median of $62,820.
- How does Cleveland compare to the national median for First-Line Supervisors of Office and Administrative Support Workers?
- The Cleveland metro median is -3.7% versus the BLS national figure of $67,050.
- What is the salary range for First-Line Supervisors of Office and Administrative Support Workers in Cleveland?
- BLS reports the 10th-percentile annual wage at $41,350 and the 90th-percentile at $98,860 for the Cleveland metro area.
- What education is required for First-Line Supervisors of Office and Administrative Support Workers?
- BLS lists the typical entry-level education as High school diploma. Many employers also weigh prior experience and credentials.
Information on this page is for general educational purposes only. It is not career, financial, or tax advice. BLS metro estimates reflect the Cleveland CBSA boundary for the reference year shown and may not match individual offers, employer-specific ranges, or current market conditions. Confirm with a licensed professional before making career or compensation decisions.