First-Line Supervisors of Office and Administrative Support Workers salary in Providence, Rhode Island

Salary distribution

Where Providence first-line supervisors of office and administrative support workers fall on the wage curve.

Typical entry

• Education

  High school diploma

• Experience

  Less than 5 years

• On-the-job training

  None

Top skills (O*NET)

• Administration and Management

  Knowledge

  4.5 / 5

• Customer and Personal Service

  Knowledge

  4.2 / 5

• Oral Comprehension

  Ability

  4.1 / 5

• Coordination

  Technical

  4.0 / 5

• Speaking

  Basic skill

  4.0 / 5

• Social Perceptiveness

  Technical

  4.0 / 5

• Active Listening

  Basic skill

  4.0 / 5

• Reading Comprehension

  Basic skill

  4.0 / 5

Common tasks (O*NET)

1. 01

   Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

2. 02

   Resolve customer complaints or answer customers' questions regarding policies and procedures.

3. 03

   Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

4. 04

   Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

5. 05

   Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

6. 06

   Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

7. 07

   Recruit, interview, and select employees.

8. 08

   Interpret and communicate work procedures and company policies to staff.