Social and Community Service Managers salary in Boston, Massachusetts

Salary distribution

Where Boston social and community service managers fall on the wage curve.

Typical entry

• Education

  Bachelor's degree

• Experience

  Less than 5 years

• On-the-job training

  None

Top skills (O*NET)

• Customer and Personal Service

  Knowledge

  4.6 / 5

• Oral Expression

  Ability

  4.4 / 5

• Administration and Management

  Knowledge

  4.4 / 5

• English Language

  Knowledge

  4.3 / 5

• Oral Comprehension

  Ability

  4.1 / 5

• Psychology

  Knowledge

  4.1 / 5

• Service Orientation

  Technical

  4.0 / 5

• Social Perceptiveness

  Technical

  4.0 / 5

Common tasks (O*NET)

1. 01

   Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.

2. 02

   Direct activities of professional and technical staff members and volunteers.

3. 03

   Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

4. 04

   Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

5. 05

   Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

6. 06

   Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.

7. 07

   Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

8. 08

   Recruit, interview, and hire or sign up volunteers and staff.